Privacy Policy
Privacy Policy
Updated Jan 2025
Welcome to Seaways International Logistics LLC. Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or use our services.
By using our website or providing your information, you consent to the terms outlined in this policy.
1. Who We Are
Seaways International Logistics LLC
Head Office: Dubai, United Arab Emirates
Additional Offices: United Kingdom, China, Australia, New Zealand
We provide international logistics, freight forwarding, and supply chain management solutions across various global regions.
2. Information We Collect
We may collect and process the following types of personal data:
a. Personal Information
Name
Email address
Phone number
Company name
Job title
Mailing or shipping address
Passport or ID details (for customs, if applicable)
b. Usage Information
IP address
Browser type
Device information
Pages visited and time spent on the website
Cookies and similar technologies (see Cookie Policy below)
c. Transactional Information
Booking and shipment details
Payment and billing information
Service requests and communications
3. How We Use Your Information
We use your personal data for the following purposes:
To provide logistics and freight services
To respond to inquiries and provide customer support
To process bookings and transactions
To improve website functionality and user experience
To send service updates, newsletters, or promotional material (with your consent)
To comply with legal, regulatory, and customs requirements
4. Sharing Your Information
We do not sell or rent your personal information. We may share it with:
Internal staff across our international offices (only on a need-to-know basis)
Third-party logistics partners and agents
Customs and government authorities (where required)
Payment processing and IT service providers
Legal and regulatory bodies, if legally obligated
All data sharing is governed by confidentiality agreements and data protection obligations.
5. International Data Transfers
Due to our global operations, your information may be transferred and stored in countries where we operate (UAE, UK, China, Australia, and New Zealand). We take steps to ensure your data is treated securely and in accordance with applicable privacy laws (such as the GDPR in the UK/EU or relevant laws in your country).
6. Data Retention
We retain your personal data for as long as necessary to:
Fulfill the purposes outlined in this policy
Comply with legal and regulatory obligations
Resolve disputes and enforce agreements
7. Your Rights
Depending on your location, you may have rights under applicable data protection laws to:
Access your personal data
Correct or update inaccuracies
Request deletion of your data
Withdraw consent (where processing is based on consent)
Object to or restrict processing
Lodge a complaint with a supervisory authority
To exercise these rights, please contact us.
8. Security Measures
We implement appropriate technical and organizational measures to safeguard your personal data, including secure servers, encrypted communications, and access control protocols.
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
9. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience, analyze traffic, and improve our services. You can manage cookie preferences through your browser settings.
For more details, please refer to our [Cookie Policy].
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such sites. Please review their privacy policies independently.
11. Changes to This Policy
We may update this Privacy Policy periodically. The latest version will be posted on our website with the Jan 2025 at the top. We encourage you to review it regularly.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us